Get In Touch
Frequently Asked Question!
You can contact us via email at care@sagro.store or call our customer service team at +91 8340093400 between 9 AM and 6 PM on weekdays. We aim to respond to all queries within 24 hours.
After placing an order, you will receive a confirmation email with a tracking number. You can use this to check the status of your order on the courier’s website or log into your Sagro account to track the shipment.
If your order hasn’t been shipped yet, you can modify or cancel it by contacting our customer service team within 24 hours of purchase. Once dispatched, orders cannot be canceled.
Yes, we ship to selected international locations. Delivery times and shipping rates vary based on the destination, and will be displayed during checkout.
If you received a damaged or defective product, please contact us within 7 days of receiving the item. Our support team will assist you with the return process and refund once the return is approved.
Yes, our flagship retail store is located at [address]. You can explore our entire product range and get personalized recommendations from our team. More store locations are coming soon!