Frequently Asked Questions (FAQs)
How is the quality of Sagro products ensured?
All Sagro products are sourced responsibly and processed in FSSAI-licensed, 100% vegetarian, and hygienic facilities to maintain strict quality standards. Every batch is quality-tested before dispatch.
Are there any specific handling instructions?
Yes. Some packs include non-edible oxygen absorber sachets to retain freshness. These are not for consumption and should be discarded immediately after opening. Please handle with care.
What type of packaging is used?
Sagro products are packed in premium, multi-layered, food-grade, and resealable pouches to preserve freshness, flavor, and nutrients. Packaging is designed for safe handling and extended shelf life.
How can I place an order on the website?
You can browse products, add them to your cart, and proceed to checkout for secure online payment. Detailed product descriptions and images are provided to help you choose better.
How should I store and consume Sagro products?
Reseal the pouch tightly after use or transfer contents to an airtight container.
For best shelf life, refrigerate after opening.
For optimum taste and nutrition, consume within 30 days of breaking the seal.
Is there a simplified way to order without using the website?
Yes. You can simply write down your desired products and send them to us via WhatsApp. We will share a quotation. Once your payment is processed and verified, we will dispatch your products and provide courier tracking details.
What payment methods are supported?
We support multiple secure payment options including UPI, net banking, debit/credit cards, and wallet payments. For WhatsApp orders, payment details will be shared directly and confirmed before dispatch.
How soon will I receive my order?
Orders are typically processed within 24–48 hours after payment confirmation. Delivery timelines vary based on your location and will be shared at the time of dispatch.
Can I track my order?
Yes. Once dispatched, courier tracking details will be sent to you via email or WhatsApp for easy tracking.
Who do I contact if I face issues with my order?
For any grievances or queries, you can reach us via the details provided in the Contact Us section. Please mention the word “Grievance” in your subject line or WhatsApp message for faster resolution.
